Shipping & Returns - Party Balloons Entertainment
Shipping Information
At Party Balloons Entertainment, we strive to provide a seamless shopping experience for all our customers. When it comes to shipping, we offer various options to cater to your needs:
1. Standard Shipping
Our standard shipping option ensures that your party supplies are delivered within 3-5 business days. This is a cost-effective choice for those who are not in a rush and want to save on shipping fees.
2. Express Shipping
If you're short on time and need your party supplies urgently, we offer express shipping. With this option, you can expect your items to arrive within 1-2 business days. Please note that additional charges may apply for express shipping.
3. International Shipping
Party Balloons Entertainment caters to customers worldwide. We offer international shipping to ensure that everyone can enjoy our high-quality party supplies. Delivery times may vary depending on the destination country.
Return Policy
We understand that sometimes things don't go as planned, and you may need to return a product. Rest assured, Party Balloons Entertainment has a hassle-free return policy in place. Here are important details to note:
1. Eligibility
To be eligible for a return, the item must be unused and in the same condition as you received it. It should also be in its original packaging. Certain products, such as personalized items, may not be eligible for return due to their customized nature.
2. Initiate the Return
If you wish to return an item, simply reach out to our customer support team within 14 days of receiving your order. They will guide you through the return process and provide you with a return authorization number.
3. Return Shipping
When returning an item, you are responsible for the shipping costs unless the return is due to a mistake on our end. We recommend using a trackable shipping service to ensure the safe return of your item to our warehouse.
4. Refund Process
Once we receive your returned item, our team will inspect it to ensure it meets the eligibility criteria. If everything checks out, we will initiate the refund process. Please allow 5-7 business days for the refund to reflect in your original payment method.
Customer Satisfaction Guarantee
At Party Balloons Entertainment, we prioritize customer satisfaction above all else. If you have any concerns or questions regarding our shipping and returns policy, feel free to reach out to our dedicated customer support team. They are available to assist you and provide personalized assistance throughout your shopping journey.
Conclusion
Shop with confidence at Party Balloons Entertainment, knowing that your party supplies will be delivered promptly and hassle-free. Our flexible shipping options and customer-friendly return policy make us the ideal choice for all your party needs. Join the countless satisfied customers who have experienced the quality service provided by Party Balloons Entertainment!
